How can we help you?

CONTACT US

Do you need to contact us?

You can use the form below or write to us directly at the dedicated addresses based on your request.

Our customer service team is available Monday to Friday, 9:00 am to 6:00 pm , to answer any questions about orders , shipments , returns or FAIL Streetwear products .

Order Status

Always receive clear updates on the status of your order. Every purchase on FAIL Streetwear includes tracked shipping and support until delivery.

Returns and exchanges

Did you order the wrong size or simply change your mind?

We manage returns and exchanges with ease, in full compliance with our quality and transparency standards.

Sizes and products

Concerned about the fit or materials of our garments? Our team will guide you through your selection, ensuring comfort, style, and authenticity in every FAIL item.